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Have you brought it to the dealer? What have they said?
I haven't. I asked my salesperson about it when I picked up my plates and she said she wasn't aware of a problem, to try turning the ac on at the lower temperatures (completely missing the point of what the issue is) and to bring it in if it continues to be a problem
 

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I got a new 2021 SV Model and have this exact issue. 61 degrees iced cold, 62 degrees or higher blazing hot. I'm about due for my first oil change, I'm going to have them look at this under warranty and see if I get anywhere too.
 

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Hey all, I just learned of a new and irritating problem with the Kicks. I bought a 2018 Kicks SR a couple of months ago and enjoy the vehicle. As it has gotten cooler here in the Midwest I noticed a problem with the interior temperature. When the temp gauge is set at 60 or 61 degrees the system blows very cold air, as soon as the gauge is set to 62, the system starts blowing hot air, there is no way to get just warm air or to be comfortable. I took the vehicle for service yesterday and was told by the dealer (after two hours of trying to determine the problem) that it was just designed that way. They indicated that there were several other complaints in the system for the same issue and they found that the system was designed to fully open the heater blend door at 63 degrees. This effectively means that you can set it at 60-62 degrees and be cold or set it at 63 degrees which is the same thing as 90 degrees, full open blend door. The dealer stated that there is no way to make a fix to this, but rather, Nissan has to provide a fix and will only do so if they receive enough customer complaints.

I'm curious if anyone else is experiencing the same thing and noticing that they can not find a comfortable temperature? If you do, I ask that you log a complaint so Nissan will provide a fix to the dealers. My dealer admitted that it was a design flaw and should not be this way.
I have the same
 

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Everyone needs to know WHY Nissan keeps using the same line "it's DESIGNED that way".

This is what Nissan's legal team has advised them to say because if it was designed that way, they are not liable for anything. If they say it's a DEFECT then they are liable.
It's really just a play on words to avoid any legal ramifications.


Has anyone else gotten anything in writing from them regarding this issue? If yes, please contact me.
Just today I’ve been texting with the service department. They said it shouldn’t do that, but that’s how it’s made. I’m really hoping that a class action lawsuit happens.
 
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