I live in Toronto, also bought my Kicks in Sep 2019, and just now in August the issue in AC started. After multiple visits to the dealer's maintenance dep nothing was done. I think we should try a class action act against Nissan Canada since they knew about the problem and continued to sale the defective car. So far am just getting the run around from Nissan. Extremely disappointed.Sorry, accidentally hit post.
Thank you for the information on arbitration in Canada. I have a 2019 SV that I purchased in September 2019 in Calgary that has the exact same problem. Going through a Canadian winter without a working heater in a brand new car is completely unacceptable. The dealer did get an engineer from Nissan in to thoroughly examine the heating system. It’s very frustrating because they’ve well documented the problem but don’t have a fix for it. I’m only being told that it is a software issue and they’ll get to it when they get to it. I’m wondering how we could go about banding together to make a bigger impact as to the seriousness of this problem? Nissan needs to be responsible for their products.